Reserve at Stone Hollow apartment FAQ

Frequently Asked Questions
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Apartment hunting can be both fun and challenging! Finding an apartment that’s affordable, in a good location and up to your living standards are just the first things you need to worry about when choosing the perfect apartment. Whether you’re a first-time apartment renter, or you’ve been in the game for a while, you’ll want to ask some important questions before you sign a lease and collect your keys. We’ve put together the top twelve questions renters should ask property managers BEFORE signing a lease.

What are the lease terms?

6-12 months

What does it cost to move in?

Security deposit + pro rated rent.

Are utilities included in the cost?

No. Electric/Water/Sewer/Trash billed seperatley.

What's your pet policy?

Pet friendly community. 2 pet max limit.

What is your guest policy?

Guests are welcomed.

Do you require apartment renters insurance?

Yes. We can provide liability insurance for residents $14/month

How do I pay the rent?

ACH, CC, Debit, check, or certified check. 

How are repairs taken care of, especially in an emergency?

On call maintenance staff takes care of all emergencies same day.

Is there public transportation nearby?


How often does rent go up? By how much?

This varies based on the market.

What is the parking situation?

More parking spaces than residents.

Are there plans to update the building?

Yes, we have renovations that will be taken place throughout amenities and floor plans.

Is there a penalty for breaking my lease?

2 options: Option 1 2 mnth lease terminantion. Option 2 pay rent until the unit has been preleased.

Do you offer a preferred employer discount?

Yes, we'll waive the administrative fee for first responders, Mecklenburg County, Mecklenburg School District, Amazon, UPS, FedEx, USPS, Kohl's, Bass Pro Shop, Charlotte Motor Speedway, Walgreens, Lowes and Concord-Padgett Regional Airport.

All the fields are required
Call Us
(855) 481-6155
8800 Hollow Creek Circle
Charlotte, NC 28262
Office Hours
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM
Sunday: Closed