APARTMENT REVIEWS IN Charlotte

Erica has been nothing short of amazing—and her entire staff too! I’ve been living here since last year, and before she came on board, one of the biggest complaints was how dark the parking lots were, especially around the back side of the buildings. Once Erica arrived, she did her walkthrough (or whatever magic she works!), and not long after, we now have a well-lit parking lot. It feels so much safer! My apartment is spacious, clean, and they respond quickly whenever something’s needed. On top of that, the location is perfect—close to shopping and easy highway access. Definitely recommend!

The tour today was great! Our guide Troy was super friendly and did an awesome job explaining everything about the apartment and the property. He made the whole experience easy and comfortable, and answered all our questions without rushing. Overall really good vibe, definitely appreciated the energy and how informative he were!

Great experience. The staff is really good at what they do.

From the first time of calling the property and speaking with Kierra (sorry if I spelled her name wrong) she was professional, patient, and a wealth of information. She made my decision to call the Reserve @ Stone Hollow home. Then I had the pleasure of meeting Tasha. No words Tasha was wonderful and professional. She went above and beyond to get me and my family moved in a timely manner and always had time to answer any questions I had. Great customer service is hard to find lately, so I am grateful I had the opportunity to cross paths with wonderful people. Thank you guys for making my move in hassle free.

I just move here and management such as Kira have answered any questions or concerns I’ve had and don’t make me feel rush or like I’m annoying them . Maintenance thoroughly explains everything and if they’re running behind on the maintenance order, they communicated that with me and fix everything in a timely manner. All in all so far, everyone here has been a pleasure to speak too

I've reside at stone hollow for 10 long years.. I've witnessed the highs and lows in the revolving door with management. For these past few months; I believe we're moving in the right direction with our management and maintenance team Ms. Lynn and Ms. Kiera have been very effective with concerns of residents and property appearance... It's been some years since we had some solid consistency around here.. Thank you ladies and gents🥂

This is a great complex. I truly recommend moving over here. They have a great maintenance team. This a great community♥️

Byron, one of the Maintenance Staff members is an excellent asset to the RSH property management team. He is professional, very pleasant and exemplify great work ethics. One strength I must call out is conflict management by way of setting customer expectations up front. He explains upfront what his work order / service entails, expected results, and next steps. I applaud his work acumen and it is a pleasure working with him.

I was one of the first residents to move into The Reserve when it opened. Third Floor that backed up to nothing but woods. Valet garbage pickup... Beautiful pool area. They did close the workout room due to the TVS being stolen .. sigh..I loved my experience. It has grown tremendously in the area around there since then, but other then petty crime it's a great area.